Giving Back

Corporate Social Responsibility

Making a difference

We believe in people. Our business success comes from our people, and our software benefits people; patients and those who provide their care. Our corporate social responsibility is simply about making a difference and ‘Giving Back’. We aim to inspire and facilitate our people to contribute positively to society and create a sustainable future.

We recognise our responsibility to communities and our people, our CSR programme is integral to what we do. The desire to give back is a particularly strong feature of our people, and Vitro Software supports a variety of projects to help others.

Within our business we work together to improve patient care, through excellence, vision, engagement and integrity. Our vision to see improved patient care and outcomes drives our business and our commitment to our corporate social responsibility.

Local Support

In addition to our international support of Operation Smile, Vitro Software is passionate about helping local communities. At a corporate level and through our people we regularly contribute to local charities regionally.

Workplace

Our corporate social responsibility commitment is to our people as much as it is to our communities. The investment in our people includes striving for them to grow within the company and in their careers. We have a number of initiatives to support this including individual training & development programs, supporting continued third level education & upskilling, mentoring and creating a supportive environment.

Featured Charity

Operation Smile

Vitro Software supports the international charity Operation Smile, through the donation of our software, Vitro. Operation Smile is an international children's medical charity that performs safe, effective cleft lip and cleft palate surgery, and delivers postoperative and ongoing medical therapies to children in over 60 low and middle income countries. Every three minutes a child is born with a cleft. A child with a cleft has twice the odds of dying before their first birthday. Children with cleft conditions who survive may have difficulty eating, speaking, hearing or breathing properly — in some places, they are shunned and rejected. Operation Smile is the largest volunteer-based children's medical charity providing free cleft surgeries, with over 5,400 medical volunteers, and has provided over 220,000 free surgical procedures for children and young adults. In addition, they train local medical professionals in developing countries around the world and strengthen healthcare systems so more children in some of the poorest areas of the world can be treated.

Vitro replaces the current paper based processes throughout the charity worldwide. Not only does this eliminate reliance on paper and afford the charity all the benefits of Vitro, but it allows them to carry out analysis on the electronic data captured from all around the world, contributing towards medical research. Operation Smile emphasise the importance of research in trying to identify common criteria in people with cleft palates and cleft lips, to identify trends and ultimately reduce the level of incidence.

Operation Smile also required a system that was able to support and enhance their model of care in their medical missions and surgical programs. Operation Smile rely on contributions from a talented team of medical volunteers who work evaluating between 300 to 500 children, and surgically treating 100–150 children throughout the two week period of each mission. To support the level of missions and number of children evaluated and treated each year, Operation Smile required software that was easy to use and could be learned within minutes — the alternatives were seen to be counter productive and take away from the number of children evaluated and treated. Many of our people have been privileged to support Operation Smile and experience remote medical missions, reinforcing the importance of Vitro to Operation Smile, the difference it will make to their work, and our constant philosophy to innovate and push boundaries.