There is a perception that paper is more secure because it is tangible and can be kept under lock and key. The security and privacy risks to changing how we collect, store and share health information are valid, but not insurmountable. The use of electronic systems for the collection, storage and transfer of health information is key to tearing down some of the current barriers to safe and efficient healthcare.

The use of mobile devices in the health industry has grown hugely. Clinicians are now using Apps on mobile devices for health related services , they are also using cloud based information offerings. She explores the argument that this will provide the tipping point when it comes to the already much changed health service delivery models.