Dr Malcolm Thatcher talks about IT Governance and what he considers are the lessons. Malcolm talks about a lack of clarity, a lack of leadership and accountability, a lack of focus and a lack of tenacity. Dr Thatcher is a former interim CIO/CEO of eHealth Queensland, during his 35 years in IT his roles have included Chief Health Information Officer for Queensland Health; interim CEO and CIO; as well as Executive Director, information and infrastructure and CIO for Mater Health Services...

Marie Pascal writes about the positive impact the introduction of electronic advance care plans has in improving end-of-life care for the elderly. She explores how patient portals have given patients the ability to access their personal medical records and thus, changed the power balance around healthcare, looking specifically at Vitro's work with the Hunter Alliance.